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Monday, June 2, 2008

Wound Wear redeems itself...

Just a little while after I made my last post the owner of Wound Wear, Dr. Joel Spatt, called me. He gave me the run down. He said that my vet's order, for whatever reason, had never been placed. He said that if I call over there and place the order myself right now that he'd give me 2nd day shipping for the ground rate and the brace at the vet's rate of $230 instead of the private party rate of $340. Done deal.

I'll let you know how it goes in a couple of days.


Super Lou!!! Actually, maybe I should have said... Roboto-Lou!!!
Click here to see what the brace looks like.

28 comments:

Michelle K. said...

How is Lou doing? My rottie Sydney is on day 3, and the results are amazing so far she is no longer limping and we went for our first walk today.

M.

DJK said...

After day 3??

Michelle said...

We are on day 5 now and she is still doing fantastic...but how is Lou doing? your blogged ended at day 18?

M

DJK said...

I don't understand.... What was your dog's diagnosis and prognosis?

These things usually take from three months to a year to heal.


Our first attempt lasted about three months and he was doing great! He wasn't toe-tapping anymore and seemed to be strong. But...he was on the patio and some kids came by and he got really excited and kept jumping up on the wall. After that he couldn't put his foot down, indicating that he had re-injured his ACL.

So, now we're on about month 1 + a few days after that and he's getting better again. It will take some time.

But....five days??? WOW....he must not have been hurt too bad.

What are you doing for your dog's treatment?

Michelle said...

Hey DJK,

Sydney's diagnosis was a complete ACL tear. The first 3 vets all said TPOL surgery and that she needed it as soon as possible. The 4th vet concured with the other 3. Meanwhile a friend whose dog has a partial tear found wound wear.

my new vet is working with me and supportive of using the brace.

Sydney is doing fantastic considering that she was limping badly by the time the brace arrived.

She only occasionaly lifts her paw now but considering where she was I think she is doing fantastic.

I am giving her herbs, large doses of glucosamine with condrotent, and the omega's. I make sure she is getting plenty of rest and following Spatt's regiment.

Michelle said...

P.S.

Don't get me wrong she isn't healed yet and I know that I am looking at 3 months of more work, but I am really pleased with what I am seeing so far.

Considering the alternative surgery and the odds of her blowing out her other knee if she had surgery was high.

Michelle said...

Last thought she is also on an anti imflammatory which was recommended by a vet in Illinois who has used the brace she said to keep her on anti inflam's while using the brace that they work well together. Mind you the vet used the brace on her dog with great results.

DJK said...

Yeah, it seems that most vets push for the surgery....ours did. But, when I tried to contact the surgeon directly to have some questions answered, they wouldn't speak to me. They would only talk to my vet. That threw up a dozen red flags for me....so we decided against surgery.

We bought the Wound Wear and it worked great...until some of the D rings that the clips attach to over his shoulder started to come off... There are only two or three left. Also, he developed some sort of allergy to it or something. He can't stand it now and licks/chews at it where it touches his ankle. We can't figure out why.....but it drives him nuts. So now....we're just extra careful with him.

DJK said...

We also give him Joint Compound with glucosamine, chondroitin, and the omegas.

He has a bad reaction to steroids where he goes into a sort of Lock Jaw type reaction if we dose him for more than two days. So, we tread very lightly with those.

What is the anti-inflammatory that your doctor has recommended/prescribed?

DJK said...

"Considering the alternative surgery and the odds of her blowing out her other knee if she had surgery was high."


This was another of our concerns...

Michelle said...

My vet has her on Metacam but in a conversation he informed me that Metacam is basically no different than Bufferin which is the only asprin safe for dogs because it is buffered which does not upset their stomach. According to a vet online it's 10ml per 20pds of body weight. When I run out of the Metacam I am going to purchase Bufferin for babies and see how it works. If you try this make sure you get the uncoated version because dogs stomachs can't digest the coating and they pass right thru.

have you considered tossing the brace in the washing machine? Dr. Spatt said you can wash it maybe there is some bacteria on it from prolonged use (sweat,etc) which is causing the reaction?

Michelle

Anonymous said...

The A Trac Brace from Wound Wear is a HORRIBLE CONTRAPTION that does NOT work and causes more injury to the dogs legs by rubbing areas raw. It is a rip off and Dr. Joel Spatt is completely unsympathetic to the injury his device caused my already hurting dog. He is clearly only in it for the money. Don't subject your poor animals to this.

Anonymous said...

I agree with anon. The Wound Wear brace is a very expensive worthless sham. Dr Spatt really "sold" it and got my hopes up. For it to every have a chance of staying in the correct position, it has to be extremely tight. So much so that it will certainly cause skin and other joint problems. Don't purchase. Save your money!

Madalyn said...

People should realize that surgery or conservative treatment are not 100% successful. The At-TraC Brace woerked great for my dog Sam and he is now running and playing 6 months after gettting out of the brace. MY vet said he had a complete tear and it wouldn't work but we did it any how. It worked great and now I have a dog that is happy and healed. Thanks goodness for the A-TraC brace.

Victoria said...

Hello All,
I purchased your brace for my girl Valentine in March. It is an awesome alternative to surgery! The day I put it on her she knew instantly that it was to help her walk pain free and took off. She has not once chewed or pulled at it! She loves it!

Victoria

rlcooper11 said...

Hi all. I stumbled on this blog as my dog just tore cruciary ligaments in a hind leg and I am looking at the Wound Ware A-TRAC & a custom brace from My Pet's Brace. the WW is about $300 cheaper but this self measurement thing with no returns is scaring me & the comments about it rubbing & creating raw spots is not sitting well with me. My golden is 10.5, just lost 15lbs due to surgery to remove 3 tumors from his colon & is undergoing chemo.
I need him to have a strong leg & i can't afford to purchase some half ass product that isn't going to help him. He's on steroids & needs to get outside about 8-10x a day ... he is struggling to support himself on his other 3 legs due to loss of muscle.

So just looking to see if anyone has anything else to say about a more hardware based orthotic brace vs woundware.

thanks in advance!

rlcooper11 said...

Hi All -

I'm looking for a brace for my 10.5 yo Golden - he tore cruciary ligaments in a hind leg last week. He's pretty week - just had surgery to remove 3 colonic tumors, and is undergoing chemo. He's down 15 lbs & is a bit weak from laying around post surgery. He's on steroids & needs frequent pee breaks - so I need his leg strong.

I'm looking at the Wound Ware but i'm concerned about the self measurements & the lack of return possibility & restocking fees. I measured him 5 times, got 5 different measurements as far off as 1.5". I don't have time to mess with crappy customer service or "too bad, you measured, your mistake, we keep your $400".

I'm also looking at My Pet's Brace - which is a custom fitted human medical grade support brace. It's a few hundred more.

Any last thoughts for me please? His quality of life for this last year is dependent upon healing this leg & not doing further damage or irritating his leg or rubbing fur the fur off b'c i measured wrong!

help!!!! THANKS !!!!!!!!

DJK said...

I would google "Conservative Treatment".

Anonymous said...

Hello,
Responding to the last comment on the A-Trac Brace from WoundWear. I used it for my dog as well and had great success with it! As far as the measuring, it is not as bad as it seems. Just take your time and do not order it on your own. Call the 1-800 # and tell them your measurements so they can check them before you order and make sure they sound right. They do exchange if they size is not right and they were more then helpful to me with my dog. Dr. Spatt has 4 dogs and is a huge animal lover, that is why he invented this product. I would give it a try. The other Ortho brace is very hard and uncomfortable for the dog as well as costly! Hope that helps.
C

DJK said...

Dr. Spatt, is that you?

Anonymous said...

This is a horribly made brace ... shipped to Dr. Joel from china, not very american. it's insanely over expensive and there's a NO REFUND policy that is simply ridiculous. This company is not registered with the Better Business Bureau for good reason. If you happen to look this company up on the BBB you'll see a RED ALERT on the site with WoundWears address on it. Save your money, there's a ton of worth while companies out there like OrthoPet. This company is just plain awful.

Anonymous said...

This is a horribly made brace ... shipped to Dr. Joel from china, not very american. it's insanely over expensive and there's a NO REFUND policy that is simply ridiculous. This company is not registered with the Better Business Bureau for good reason. If you happen to look this company up on the BBB you'll see a RED ALERT on the site with WoundWears address on it. Save your money, there's a ton of worth while companies out there like OrthoPet. This company is just plain awful.

Anonymous said...

This is a horribly made brace ... shipped to Dr. Joel from china, not very american. it's insanely over expensive and there's a NO REFUND policy that is simply ridiculous. This company is not registered with the Better Business Bureau for good reason. If you happen to look this company up on the BBB you'll see a RED ALERT on the site with WoundWears address on it. Save your money, there's a ton of worth while companies out there like OrthoPet. This company is just plain awful.

Anonymous said...

This is a horribly made brace ... shipped to Dr. Joel from china, not very american. it's insanely over expensive and there's a NO REFUND policy that is simply ridiculous. This company is not registered with the Better Business Bureau for good reason. If you happen to look this company up on the BBB you'll see a RED ALERT on the site with WoundWears address on it. Save your money, there's a ton of worth while companies out there like OrthoPet. This company is just plain awful.

Wound Wear Sucks said...

Wound Wear is in the business to make money and has zero concern for your animals health and most certainly the health of your check book. Our dog was misdiagnosed by our vet and was walking fine before the brace even arrived at our door. I talked to the good "Dr."(if in fact that is what he is) and he told me too bad. I never opened the box until he asked me for the brace size which was in the box on one of the SEALED bags, which are still sealed today, and he said he couldn't take the brace back because of contamination. What a crock of crap, and what a crappy way to treat your potential customers. He is in it for the money, Dr. Spatt takes braces in that don't fit for exchange, you know, open ones that have been placed on a dog, but, won't return one that has never seen air since it was sealed before it was shipped. I guarantee those braces sent in for exchange are cleaned up and sent right back out. The Dr. also offered to take the brace back without giving a refund,but, " He would be sure it went to a good cause". After trying to resolve this matter, I am convinced that cause is his bank account.

Dian said...

Dr Spatt should be ashamed of himself for designing and manufacturing (in China) this piece of junk. Maybe it does work for some breeds but not my Llasa Apso. DR Spatt told me the measurements have to be within a quarter of an inch. That would make you believe the brace is custom made. These things are pre made and they try to come close to your dog's size. Mine is too small. The brace wouldn't even go over the dog's foot. After I altered it to go over the foot, it wouldn't ever stay up over his knee. The straps are cheap and cut into my dog. I padded the straps. They give no teather strap for a small dog and say tie it on. I made one from an old dog collar. All this for $325.00? I have ordered a beautiful, well made, harness from Ruffwear for the comfort of my little dog. I am a retired costume designer and I am altering this thing and attaching it to the new harness. This is a scam but I do hope there are dogs that really have benefited from it. Animal loverers will do anything for their pets and Dr Spatt has taken advantage of us. He is also a VERY rude man.
Be aware! and don't order from this company. I now see other brace companies that are cheaper, have good customer service, and return policies.

Anonymous said...

I am amazed at these comments! I ordered an a-trac brace from woundwear for my dog last year for her one leg. They were more then helpful the first time to help me get the measurements correct and review them with me. My dog Ruby did great with the brace, she did take some time to adjust as I thought she might but after a while I noticed improvement and after about 8 weeks she was walking almost normal again. A year later she tore her other leg :(, which I knew could happen. I called woundwear back and let them know the situation. They had all my info in their records and said that normally the other leg was very expensive to order individually but since I was a repeat customer they would give me the other side for the Vet price which was over $100 cheaper! I was very thankful for that I do not care If it is made in China if it helps my dog and I though it was very professionally made. They were very nice to me and I thought took a lot of time to talk to me. I know they are animal lovers as we talked about our dogs and I do not think they are scamming us or out to get us!

Anonymous said...

I bought one of these soft neoprene knee braces even though the vet said TPLO surgery was the only option to heal a torn acl or ccl knee. The soft neoprene brace just didn't offer the support and the velcro was no longer sticking down after a month and a half so I gave up on the soft knee brace and returns are not allowed since it had been worn.
I then decided to replace the worn out soft knee brace and get a custom posh dog knee brace and it was easier and faster to put on with buckles instead of straps and way less velcro. I wish we had started using a custom brace instead of wasting money on the soft brace that did not last very long. We have been using the posh brace for about two months and have seen great improvement on my dog's walking even when the brace isn't on, he now walks evenly on all four legs now, without a limp. We will keep on using the custom dog knee brace for the next few months to support the knee on dog walks then plan to use the brace less and less, till no longer needed. Very happy that a custom dog knee brace works and TPLO surgery is not needed. LC